Privacy Policy

1. Information We Collect

Information You Provide Directly

We may collect the following information you provide to us:

• name
• email address
• billing address
• account credentials
• support communications
• uploaded images, artwork, lettering, symbols, prompts, and files
• generated outputs you choose to save
• newsletter, waitlist, or promotional sign-up information
• any other information you choose to submit through the Service

Information Collected Automatically

We may automatically collect:

• device information
• browser type and version
• IP address
• operating system
• usage logs
• pages viewed
• referring and exit URLs
• crash reports and performance data
• cookie and similar technology data

Information from Third Parties

We may receive information from third parties such as:

• payment processors
• analytics providers
• authentication providers
• cloud hosting and storage providers
• customer support platforms
• email and communications providers

2. How We Use Information

We use personal information to:

• provide, operate, maintain, and improve the Service
• create and manage user accounts
• process transactions and send receipts
• generate requested outputs
• store and sync account content
• provide customer support
• protect the security and integrity of the Service
• detect, investigate, and prevent fraud, abuse, and technical issues
• communicate with you about account activity, updates, security notices, and support matters
• send marketing communications where permitted by law
• comply with legal obligations and enforce our Terms

We do not use your uploaded content or generated outputs to train general-purpose models unless you affirmatively opt in.

3. Legal Bases for Processing

If you are located in a jurisdiction that requires a legal basis for processing personal data, we process personal data on one or more of the following bases:

• performance of a contract
• legitimate interests
• consent
• compliance with legal obligations

4. How We Share Information

We may share personal information with:

• Paddle.com Market Limited ("Paddle"), our Merchant of Record and payment processor, which independently processes your billing data, payment method, billing address, and tax information to handle the sale of the product, subscription management, payments, tax compliance, invoicing, and refunds. See Paddle's Privacy Notice.
• Supabase (cloud database, authentication, and file storage subprocessor)
• ElevenLabs (text-to-speech subprocessor for in-app audio)
• Lovable (hosting and AI gateway provider)
• analytics and performance vendors
• customer support platforms
• email and communications providers
• professional advisers, including legal, accounting, security, and compliance advisers
• authorities or other parties when required by law, court order, or legal process
• successors or counterparties in connection with a merger, acquisition, financing, restructuring, or sale of assets

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising.

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

• keep the Service functioning
• remember your preferences
• understand traffic and usage patterns
• improve performance and usability

You can manage cookies through your browser settings. See our Cookie Policy for more information.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, complete transactions, comply with legal, tax, accounting, and security obligations, resolve disputes, and enforce agreements.

We may delete, de-identify, or anonymize information when it is no longer needed for these purposes.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security measure is perfect, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have certain privacy rights, including the right to request access to, correction of, or deletion of your personal information, and the right to opt out of certain data uses.

California Privacy Rights

If you are a California resident and the law applies to your information, you may have the right to request:

• access to the categories and specific pieces of personal information we collected about you
• correction of inaccurate personal information
• deletion of personal information, subject to exceptions
• information about categories of sources, purposes of collection, and categories of third parties with whom information is shared
• opt-out of the sale or sharing of personal information, if applicable
• non-discrimination for exercising your rights

To exercise privacy rights, contact us at support@typegrove.com.

Marketing Communications

You may opt out of promotional emails by using the unsubscribe link in those emails. Even if you opt out of marketing messages, we may still send you transactional or service-related communications.

9. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13 without appropriate consent, we will delete it.

10. International Users and Transfers

If you access the Service from outside the United States, your information may be processed and stored in the United States and other countries where our service providers operate. By using the Service, you understand that your information may be transferred to jurisdictions with different data protection laws. Where required, transfers from the EEA, UK, or Switzerland rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum.

10a. Rights of EEA, UK, and Swiss Users (GDPR / UK GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the following rights with respect to your personal data, subject to applicable law:

• Access — request a copy of the personal data we hold about you;
• Rectification — request correction of inaccurate or incomplete data;
• Erasure — request deletion of your personal data ("right to be forgotten");
• Restriction — request that we limit how we process your data;
• Portability — receive your data in a structured, commonly used, machine-readable format;
• Objection — object to processing based on our legitimate interests, including direct marketing;
• Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing;
• Lodge a complaint — file a complaint with your local data protection supervisory authority.

To exercise any of these rights, email support@typegrove.com. We aim to respond within one month, with possible extensions for complex requests as permitted by law. We do not engage in solely automated decision-making that produces legal or similarly significant effects.

11. Third-Party Links and Services

The Service may contain links to third-party websites or integrations with third-party services. We are not responsible for the privacy practices of those third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version and revise the "Last Updated" date.

13. Contact Us

Typegrove
a brand and business extension of Nick DiRamio Productions LLC
support@typegrove.com